We value your comments and welcome your questions and feedback.

General inquires*: service@artorful.com

Or you can write us at:

Artorful
1001 2nd Ave, #1091
New Hyde Park, NY, USA 11040

 * Important note: Please do not e-mail or mail any confidential and/or account information. Artorful is not liable for any acts or failures to act as a result of your e-mail.



Frequently Asked Questions

* I just signed up. What's next?

After you sign up, Artorful will send a confirmation message to the email you used to sign up.

Please check your inbox (also spam folder if needed), find the confirmation message, and click the link to confirm your email address so as to activate your account.

 

I am a newly registered user and also confirmed my email address. What can I do after I login?

- Post art: post you wonderful art and show them to the whold world (check this post to see how to post your art)

- Explore posts: take a look at recent posts from other users, make some friends and follow some as you like. Find out how to give them a shout out.

- What’s New: get updates on your friends’ new posts, comments, likes, etc.

- Profile setting: fill in more information about your profile, set up notifications and privacy preference, etc.

 

* How can I edit/delete a post?

If you are in the homepage, click the top right corner of your own post and a three dot button will show up. Click the button and select "Edit post" to edit the description of your post, and select "Delete post" to delete it after you confirm it.

If you are in your profile page, click the post you would like to edit or delete. Click the three dot button on the bottom right corner and select "Go to post". Your post will be opened in a new page where you can click the three dot button on the botton right corner and select "Edit post" to edit the description of your post, and select "Delete post" to delete it after you confirm it.

Also check this post to see how to edit/delete a post.

 

* How can I join an art competition hosted by Artorful?

We have made it super easy to join Artorful art competition.

As long as you include the hashtag (e.g. #Pets2021, #Nature2021, etc.) in the art description, your art will be automatically included in the competition.

Also check this post to see how to join an art competition.

Check this post to see how to use hashtags correctly.

 

* How can I share my Artorful portfolio with my friends?

Your Artorful portfolio is located at: https://www.artorful.com/{your username}. 

For example, if your username is johnsmith, your portfolio URL will be: https://www.artorful.com/johnsmith

 

* How to post my art for sale on Artorful?

We have made it super easy to sell your art on Artorful.

When you post an art for sale, please include hashtag "#forsale" together with product details (e.g. pricing, shipping, etc.) in the desciption part. Potential buyers will use the $ sign button besides your post to directly negotiate purchasing details with you. There is NO commission and fees charged by Artorful for your sales through Artorful.

Also check this post to see how to post art for sale.

 

* I am interested in an art. How can I negotiate the purchasing details?

Artorful has integrated the purchase initiation directly with the art post. 

If you are interested in an art and would like to negotiate the purchase details, please directly find the $ button besides the art, and directly connect with the artist through private messaging.

Also check this post to see how to start negotiating the purchasing details

 

* How can I become a verified user?

Go to your profile settings, click “Verification”, fill in information, and send in your verification request for review.

 

* How can I become a business account?

Go to your profile settings, click “Business account”, fill in information, and send in your verification request for review.


* I have a business account approved. How can I post ads on Artorful?

If you are an approved business account, you will find a link of “Artorful for Business: manage your ads and check your wallet” right below the “Profile Settings” button in your profile page, or a link of "Artorful for Business" at the bottom of the sidebar.

Click the link and you will be able to view current ads, wallet balance, and create a new ads request. You will need to add certain $ amount to your wallet before your ads gets approved and go live.

 

* How can I sign out?

In your profile page, click the three dot button behind your username and select “Logout”.